OPERATING PARTNER / AI TRANSFORMATION / EUROPE & GCC

Creating order
out of complexity.

I work where business operations, people and technology meet. I help companies rethink how they operate, then build the systems and discipline to make the change stick.

COO leadership · Operating models · AI workflow integration · Enterprise delivery

Moïse Assaf, executive portrait
Engineer by training.
Operator by choice.
OPERATING MODELS✦BUSINESS PERFORMANCE✦AI WORKFLOW INTEGRATION✦HUMAN ACCOUNTABILITY
01 / PERSPECTIVE
“My career has always been about creating order out of chaos.”

I'm a robotics engineer by training, but I moved into business operations because that's where I could connect the dots between people, economics, technology and execution.

Over 12 years, I've worked in environments where growth, acquisitions or underperformance made it harder for teams to move in the same direction.

I don't start with the AI tool. I start with how the business works, where decisions get stuck and what needs to change. Then I work out where technology can genuinely help.

SELECTED BUSINESS OUTCOMES

What changes when the operating model starts working.

LUXURY DESIGN STUDIO / COMMERCIAL PERFORMANCE
4×
€50K → €200K
Monthly signed contract value after commercial and operating-model transformation
3→1month
Sales cycle
Luxury design studio · approximately 67% shorter
−20% → +35%
Operating-margin recovery
SaaS / ERP business-unit turnaround
02 / SELECTED WORK

Real businesses.
Different problems.
Practical solutions.

03 / PROPRIETARY AI OPERATING SYSTEM FACTORY

AI needs to fit the business.
Not the other way around.

I built a Factory to turn the needs of different organizations into connected AI operating environments. The work starts with context: people, responsibilities, processes, applications and the decisions that matter.

BUSINESS CONTEXTPeople · processes · decisions SPECIALIZED AGENTSRole-based assistanceKNOWLEDGE & AIContext · retrieval · reasoning CONNECTED WORKFLOWSAutomations · handoffsCRM & SALESFINANCE & OPS HUMAN GOVERNANCEReview · approve · decide LEARN & IMPROVE
Business context. Start with the real operating environment, the people using it and the outcomes they need.
04 / TECHNOLOGY & INTEGRATION

Technical fluency.
Executive accountability.

From hands-on AI development and automation to enterprise platform architecture and delivery.

05 / ENTERPRISE TRANSFORMATION

Leading complex transformations. Across industries and borders.

From global programmes to operational turnarounds, I have led teams through change where scale, complexity and execution all mattered.

10+ countries
Aera Technology

Decision Intelligence

International deployment and adoption across more than 10 countries.

−4% inventory · +5% planner productivity · +4% service level
32 countries
Sodexo / Wemanity

Multi-country transformation

Programme governance across 32 countries, six squads and 200+ stakeholders.

€15M programme · 27 countries deployed
+13 NPS
Olympus Medical

Customer experience

Cross-functional service and customer-experience transformation.

+13 NPS points
€8M+
Faurecia / FORVIA

Industrial Digital Factory

Industrial digitalization and process-improvement initiatives.

€8M+ annual portfolio value
SELECTED ORGANIZATIONS ACROSS MY CAREER
Sodexo logo
Olympus logo
Aera logo
Infineum logo
DIM logo
Animalis logo
FORVIA logo
Sodexo logo
Olympus logo
Aera logo
Infineum logo
DIM logo
Animalis logo
FORVIA logo
06 / BEYOND THE WORK

Curiosity isn't something I switch off.

Music, sport, architecture and different cultures have always been part of my life. They remind me to observe, listen, question assumptions and pay attention to how people experience things.

I enjoy understanding complexity and finding simplicity within it. That instinct carries into the way I lead teams and build systems.

Moïse Assaf performing as a DJ
Precision in thinking.
Character in execution.
07 / CONNECT

Have a business problem worth solving?
Let's talk.